Responsible business conduct

Acting with respect and integrity in everything we do

We pursue our business purpose guided by applicable regulatory requirements, the principles in our Code of Conduct and the aspirations in our Sustainability Strategy. Our sense of responsibility is underpinned by five core beliefs: Patient-driven, Courageous, Ambitious, Passionate and Responsible.

Our Code of Conduct

Lundbeck’s ethical standards are defined by Executive Management with support from a dedicated Compliance Committee representing key business functions. The committee annually evaluates our ethical performance and initiates needed improvements. Our Chief Compliance Officer provides regular updates on ethics and compliance matters to the Board of Directors’ Audit Committee.

Our Code of Conduct is the backbone of our ethics and compliance culture. It conveys our commitments and expectations to our employees for areas critical to the pharmaceutical industry. All employees and third parties working on Lundbeck’s behalf are obliged to observe the Code of Conduct and any stricter local regulations.

Our Code of Conduct reflects internal and external requirements, including the International Federation of Pharmaceutical Manufactures and Associations (IFPMA) Code of Practice 2019, enhancing regulation in how pharmaceutical companies interact with healthcare professionals.

We reflect such changes in our operational procedures to encourage good practice. Specific business areas operate under our quality management system to control risk, drive continual improvement and meet regulatory requirements.

Code of Conduct

Our Code of Conduct is the backbone of our ethics and compliance culture.

Compliance programme

Our finest objective is to provide our 5,300 employees working in more than 50 countries around the world with the best possible conditions to act responsibly. The Compliance Programme is designed for this purpose. It builds on the trust we have in our employees and is founded on Lundbeck’s core belief “Responsible – we act with respect and integrity in everything we do”. The Compliance Programme sets actions in an improvement circle, initiated by a management review covering external trends, upcoming regulations and learning from Lundbeck’s audits. Based on the management review, the top risks and priorities are defined for the coming year.

Lundbeck’s Senior Management are expected to act on the priorities and make ethical decisions. This is done in consultation with the 17 Regional Compliance Officers in global compliance organisation led by Lundbeck’s Chief Compliance Officer. We encourage everyone to have ongoing dialogue on compliance and ethics with their colleagues and managers.

On top, we heavily invest in annual training and awareness activities that can transform the Code of Conduct principles into ethical actions. We are on-hand to provide advice, and anyone can report serious compliance concerns in full confidentiality to Lundbeck’s Compliance Hotline.

Compliance hotline

The Compliance Hotline enables you to report legal or other serious concerns which cannot otherwise be properly addressed.

Promotional compliance

Promotion of medicinal products is strictly regulated and monitored by local authorities. We are committed to complying with applicable regulations. This means maintaining processes and providing extensive training to ensure that promotional activities are appropriately evaluated and approved.

Lundbeck’s promotional and advertising review committee assesses and approves promotional communication materials produced at our headquarters. Our affiliates are responsible for ensuring that promotional materials are reviewed and approved in accordance with local laws, regulations and industry codes, before the materials are used within the specific local market.

In the UK all materials are reviewed and approved locally in accordance with The Association of the British Pharmaceutical Industry (ABPI) Code of Practice, which is administered and regulated by the Prescription Medicines Code of Practice Authority (PMCPA).

Tax Policy

Lundbeck acts with respect and integrity in everything we do, including observing applicable laws, regulations, guidelines and industry standards. Lundbeck’s Tax Policy sets forward the principles by which we manage our tax affairs in a compliant and accountable manner.

Diversity & Inclusion Policy

We are a diverse company determined to build an inclusive high-performance culture that allows all employees to enrich their professional skills and career without discrimination. We believe this is the best way to ensure creativity, innovation, progress and mutual enrichment. The variety in our employees’ ideas, perspectives, and experiences is a valued and necessary part of our competitive advantage. We have adopted a corporate policy as a foundation for discussions on diversity and inclusion among employees and management in the 50 plus countries that we operate in.

Data Ethics Policy

Lundbeck's Data Ethics Policy outlines the principles we commit to in the design of digital technologies and use of data. It applies to processing of personal data from patients, partners and our employees as well as non-personal data e.g. production and market data.

The policy guides our ethical and responsible decisions on the use of data with maximal benefit and minimal harm for individuals and society.

Data Privacy Policy

Lundbeck is committed to safeguarding the rights of patients, research and business partners and our employees in accordance with applicable personal data legislation. We will only collect and process personal data:

When we have a specific need and legal basis
In a transparent and secure way that protects the privacy of the individual.

We will retain the data no longer than necessary and take prompt action to address any request or complaint related to personal data.

Human rights

Lundbeck’s commitment to respect human rights is based on the Universal Declaration of Human Rights (UNDHR), the International Covenant on Civil and Political Rights (ICCPR) and its second optional protocol, the International Covenant on Economic, Social and Cultural Rights (ICESCR), Core international human rights instruments as defined by the Office of the High Commissioner for Human Rights (OHCHR), and the fundamental ILO conventions.